Marko SaarinenCustomer experience in 2022: from standalone tools to the system of insight and engagementWe all know that customer expectations are evolving. Most of us struggle with the pace of change. Increasingly, technology is at the heart…Mar 28, 2022Mar 28, 2022
Marko SaarineninThe Hands-on AdvisorsData Commercialization Moves to Insights CommercializationLet’s face it. The data economy is primarily about insights, not data. Which customers are most likely to churn? Which media instruments…Jun 14, 20181Jun 14, 20181
Marko SaarineninThe Hands-on AdvisorsUsing artificial intelligence for taking your digital commerce and customer experience to the next…Many of us have read about the predictions regarding the proliferation and applications of artificial intelligence (AI) and related…May 23, 2018May 23, 2018