Diagnosing HubSpot’s first churn crisis — In 2007, HubSpot was 12 people in a garage with 50 customers. And we decided we were ready to scale. We hired 15 sales people, a dozen or so customer success people, and 6 months later we had gone from 50 customers to over 1000. It was beautiful. We were…

How important is the seat you choose on the first day of school? For me, that decision changed my life. As a student at MIT back in 2005, I took a class on startups and sat next to an introverted student named Dharmesh Shah. A friendship blossomed into a business…