Insights from customer ratings on Flipkart, Amazon and Snapdeal
Raviteja Govindaraju

Nicely done. As a kindle user, I’ve gotten pretty interested in the distribution of amazon reviews and what it means when books deviate much from a typical review curve — I think you can learn more about the book from looking at the overall review data than you can from reading through the reviews, generally speaking.

Unfavorable book reviews are interesting as many one and two-star reviews (in my general observation) tend to focus on what I might consider “non-core” features (“this book has a yellow cover, I wanted a red cover”), or technical problems (the book has some formatting glitch or is poorly edited for digital). But when you filter those out you are often left with a few gems — one and two-star reviews which recommend alternatives (“this is a far better book on the subject”) tend to be very valuable.

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