Learn Efficient Ways to Tackle QuickBooks File Doctor Not Working Error

Mark Williams
3 min readDec 18, 2023

--

QuickBooks File Doctor Not Working

Intuit has provided distinct features in the tool hub utility to address general application issues. One such tool is the QuickBooks file doctor tool, which helps users fix company file issues without outside assistance. But sometimes, issues can arise that can lead to the QuickBooks file doctor not working error. If you are unable to run the QuickBooks file doctor tool, you can perform the detailed steps given below to address the issue.

You can reach out to our team of QB experts at +1–855–738–2784 to get immediate help with the file doctor issues in case the resolution steps provided in this blog seem too technical or challenging to comprehend.

Common Reasons and Scenarios Leading to QuickBooks File Doctor Cannot Repair Message

If your QuickBooks file doctor tool won’t start, the following main causes and factors might be responsible -

  1. The file doctor tool version in your QuickBooks Desktop might be outdated or incompatible with the current version.
  2. Your Windows OS is unable to meet the minimum system requirements needed to run the file doctor utility in the app.
  3. Some security programs or background applications might interfere with QuickBooks while running the company file repair process.
  4. The system has network connectivity issues, and the connection might be weak, unstable, unreliable, or frequent outages.
  5. There are insufficient user access permissions to access the file doctor tool, and you are not using a proper user account.

Read More: How To Fix How do I fix error 12029 in QuickBooks?

Easy Techniques to Address QB File Doctor Tool Not Working Error

QuickBooks Desktop file doctor tool not working error can be effectively tackled by using the reliable steps given below -

Step 1 — Restore the Company File Backup from the Restore Section of the File Menu

You can rectify the can’t run QuickBooks file doctor tool error by restoring the file backup.

  1. Launch QuickBooks and choose the Open or Restore Company option of the File section to access the options.
  2. Select the Open or Restore a Backup Copy option and hit Next to click the Local Backup option, followed by browsing the folder to look for the QBB files.
  3. Hit OK on the flashing wizards window and pick a location to preserve the restored files by hitting the Save As option.

Step 2 — Launch the QBFD Feature from the No Company Open Window

Issues while running the file doctor tool can be fixed by manually launching the utility.

  1. Open the No Company Open window of QuickBooks by pressing the Ctrl key and going to the File section.
  2. Select Utilities and choose the Repair File and Network Problems option to hit OK on the informational dialog box, then access the tool with admin privileges.
  3. Hit Continue and log in to the file to initiate the scan process, then tap the File menu to verify the repairs, followed by hitting Next to launch the file.

Conclusion

The QuickBooks file doctor not working error can be easily addressed by using the detailed guide given above. In case these methods seem ineffective, you can call our QB support team at +1–855–738–2784 to get immediate help with the error.

You May Read Also: How To Fix QuickBooks Error 12007

--

--