QuickBooks Database Server Manager Network Diagnostics Failed: Here’s what to Do

Mark Williams
3 min readFeb 21, 2024

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QuickBooks Database Server Manager Network Diagnostics Failed

Network connectivity problems while accessing the company files stored on the server can lead to the QuickBooks Database Server Manager Network diagnostics failed error message on the screen. This scenario can prevent users from running the QBW files on the server PC and workstations and can occur due to some recurring scenarios, like an outdated service or corrupted ND files. You can quickly eliminate the QuickBooks Database Server Manager Network Diagnostics Failed error by performing the guide below.

You can reach out to our team of QB experts by dialling 1.855.738.2784 to get immediate assistance with the database server issues while running QB if these solutions are challenging or cumbersome to comprehend.

Recurring Reasons and Scenarios Leading to QuickBooks Network Diagnostics Failed Error

The QuickBooks Desktop network diagnostics failed errors can arise due to the main causes and factors below -

  1. The database server manager in QB might be inactive, unresponsive, or outdated on the PC, which can prevent users from accessing the company files.
  2. Essential files, like the ND file, might be broken, damaged, or corrupted in the system, and the files might contain an incorrect extension.
  3. Some essential QB components might be missing from the PC, and the components might be outdated or accidentally deleted while running QuickBooks.
  4. The Windows firewall or an anti-virus app might create blockages while running the QB database service, which can lead to obstructions.
  5. There are network connectivity problems on the server PC, and the connection might be weak or unstable while communicating with the database server manager.

Read Also: How do I fix a TLS error in QuickBooks?

Effective Methods to Terminate QuickBooks Network Diagnostics Failure

If your QuickBooks database server manager stopped responding, you can perform the easy solutions below to eliminate the issue -

Method 1 — Configure the IP Address on the Server PC by Running the CMD Command

You can eradicate QB network diagnostics failed error by performing an IP configuration from the run tab.

  1. Open the Run window from the Windows Start tab to initiate the CMD command, then type ipconfig/all in the prompt box.
  2. Search the Hostname in the Windows IP Configuration window and enter the server name, followed by copying it to a Word document and rerunning QuickBooks.

Method 2 — Manually Setup the Database Manager by Editing Properties from the Programs Section

Issues while running the database service can be fixed by manually restarting the database server manager.

  1. Access the Programs and Files section to open the list of services and choose QuickBooksDBXX, then select Stop.
  2. Next, right-click the service to choose Properties and select Startup Type from the General section, followed by clicking the Manual option.
  3. Select Local Account from the Log On section and click on Restart the Service, then choose the Failure option and click the Start button.

Conclusion

The QuickBooks Database Server Manager Network diagnostics failed message can be effectively eradicated by performing the quick steps above. If these solutions are unsuccessful in fixing the server problems, you can call our QB support team at 1.855.738.2784 to get direct help with the error.

You May Read More: How To Resolve QuickBooks utility applications asks for admin password

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