QuickBooks error 324 eliminated with easy methods

Mark Williams
3 min readJun 18, 2024

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QuickBooks error 324

QuickBooks Online is a real-time working bookkeeping software that offers cloud storage and automatic data backups. Users can portable access their financial data using the software and share it with designated users. However, the software can sometimes malfunction due to unexpected issues. QuickBooks error 324 emerges when the software fails to set up a connection with the bank server to access data or process a credit card. If you are also locked out of online banking due to this error, the reasons for its development are mentioned further in the blog, along with the techniques required to eliminate it.

Use the troubleshooting guidance of QB experts at 1.855.738.2784 to resolve this error quickly from your PC.

Reasons

This error blocks you from connecting to the website of your credit card or bank due to the reasons mentioned below-

  1. You recently changed the sign-in info of your account on the bank’s website, but it is still not updated in QuickBooks.
  2. The credit account you are trying to use has been closed, or a new account or credit card has been allotted by the bank.
  3. You have poor internet speed on your system, hindering the connection to the bank servers.

Solutions

The methods to rectify this bank or credit card error in QuickBooks are mentioned below-

Solution 1- Ensure you are using the updated account credentials in QuickBooks

A significant reason for developing this error is incorrect account details (username or password) in QuickBooks. This can happen if you have changed the details but still use the old QuickBooks information. The software will restrict you from accessing the bank account or processing a credit card. You can fix the issue by verifying the account info in QuickBooks as shown in the following steps-

  1. Run QuickBooks Online as an admin user and sign in to your bank account with the new user credentials.
  2. Go to the Bookkeeping menu on the left and tap the Transactions option.
  3. Click the Bank Transactions option and select Update.
  4. If you encounter an error when you click update, click the Check Connections option on the banking page.
  5. Do as per the directions given by the software to resolve the issue.

Also Recommended: What is Error Code PS107 in QuickBooks Payroll?

Solution 2- Check your internet speed and select the correct bank in QuickBooks

You must check that your network connection provides adequate speed for running QuickBooks, as the connection will break if the internet speed doesn’t comply with QB requirements. Another thing to ensure is that you have selected the correct bank, as shown in the steps below-

  1. Go to Google’s home page and type ‘Internet Speed Test.’
  2. Run the test from the search results and compare the Internet speed with QB requirements of 3Mbps average and 1.5Mbps minimum.
  3. Run QuickBooks Online and go to the Banking menu.
  4. Type the bank name or URL, select the correct bank from the search results, and save the changes.

The issues will be fixed the next time you sign in to your bank account, and if the internet speed is too low to support QuickBooks, you’ll have to upgrade the network connection to prevent connectivity issues in the future.

Conclusion

This blog provides the details of QuickBooks error 324, which doesn’t let you access your bank or credit card account. We hope the countermeasures helped you fix the error and that QuickBooks is running flawlessly on your PC again.

If you face any problems applying the solutions, feel free to contact a QB support team at 1.855.738.2784 for assistance.

You May Read Also: How To Fix This Company File Needs to be Updated

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