QuickBooks Outlook is not responding issue resolved with easy methods

QuickBooks Outlook is not responding

QuickBooks users can directly send emails from the software to share financial documents, tax forms, or customer/vendor invoices. QuickBooks outlook is not responding message might sometimes bother the user when they try sending emails from the software. If your QB fails to deliver the emails after the occurrence of this error message, give this blog a read to learn why this happens and the usable actions to remove the mailing issue from your system.

Let our QB support team deal with the issue by approaching them call at +1–855–738–2784 for assistance.

Here’s why you come across Outlook is not responding error in QuickBooks

You sometimes face problems delivering invoices, tax forms, and other documents through email due to MS Outlook not responding. The following conditions might affect the connection between QuickBooks and MS Outlook-

1. You haven’t downloaded the latest updates for MS Outlook on your computer, which might cause compatibility issues.
2. You have selected a third-party application in the QB Preferences for sending emails from the software.
3. All the PC applications might struggle to deliver emails or messages if the MAPI32.dll file gets damaged.

Raed Also: Why is my QuickBooks won’t open?

Practical methods to rectify QuickBooks email outlook is not responding error

QuickBooks will not be able to send emails if it fails to connect with MS Outlook or the mailing application stops responding in between the process. You can rectify the error quickly by applying the following methods-

Solution 1- Download the latest MS Outlook updates and configure QB preferences

QuickBooks integrates with the Windows applications to perform accounting tasks and sending emails. The software might face problems sending emails if the MS Outlook version is outdated or you use a third-party application to send emails from your system. You must download the latest MS Outlook updates from the Microsoft website and configure the QB preferences to prevent compatibility issues. Use the following steps to configure the email preferences in QBDT-

1. Launch your QB application and navigate to the Edit menu.
2. Select the Preferences option and click Send forms in the options list.
3. Access the My Preferences tab and select QuickBooks e-mail in the options.
4. Click Ok and reopen QuickBooks.
5. Go to the My Preferences tab again and choose Outlook as your default choice for sending emails.
6. Reboot QBDT and send a test email to check if the issue is resolved.

In case you see the MS Outlook not responding error again, check out the next solution.

Solution 2- Mend the MAPI32.dll before sending QB emails

MAPI32.dll is a critical file for the Messaging Application Interface that lets your PC applications to send emails or messages. The file is stored on the C: drive of your computer, and you might face problems sending QB emails if it gets damaged. We advise you to repair the file using the following steps to avoid email issue on your QB in the future-

1. Go to the file explorer and single-tap on the search bar at the top-right.
2. Type ‘fixmapi’ and open its location from the results.
3. Double-click the Fixmapi.exe icon and use the instructions on the screen to repair the damaged MAPI32.dll file.

Conclusion

We are now at the end of this blog explaining why QuickBooks Outlook is not responding on your computer. The techniques to rectify the QB email issue are also mentioned in the blog, and we hope you use them to send and receive emails in QB without any problems.

Talk to our QB support team call at +1–855–738–2784 if you encounter problems while using the solutions.

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