Marta ZarzyckainUX CollectiveIn search of lost image: representing gender non-conforming people in UXFlipping the gender paradigm in UX deliverables can be quite costly and time-consuming. The mainstream world of stock photography leaves…Aug 10, 2020Aug 10, 2020
Marta ZarzyckainUX CollectiveCompassion in crisis: empathy-informed UX research in COVID-19 timesEmpathy doesn’t always come easy and is not unlimited. But now we need it more than ever.Jun 5, 2020Jun 5, 2020
Marta ZarzyckaThe Importance of Collaboration in UXCrafting cross-departmental relationships helps build scalable solutions to attract, satisfy, and keep clients, and allows a company to…Feb 18, 2020Feb 18, 2020
Marta ZarzyckainUX CollectiveWin and Lose: AI and its impact on customer serviceAgainst the daily backdrop of everyday life, algorithms in customer care technologies seem benign. Although 2001: A Space Odyssey…Feb 18, 2020Feb 18, 2020
Marta ZarzyckainUX CollectiveWhose delight? Avoiding bias in UX research and designThrough technology and design, we have the opportunity to be shapers, recipients and advocates for products, brands and services. Screens…Feb 18, 20201Feb 18, 20201