How to Get a Refund if You Cancel Your Spirit Airlines Flight

3 min readAug 29, 2024

Canceling a flight can be a stressful experience, but knowing how to navigate Spirit Airlines’ cancellation policy can make the process smoother. Whether you’ve had a change in plans or an unexpected event, understanding how to get a refund from Spirit Airlines is crucial. This guide will walk you through the steps and provide all the necessary information you need.

Understanding Spirit Airlines Cancellation Policy

Spirit Airlines is known for its low-cost flights, but with that comes a stricter cancellation policy compared to other airlines. Here’s what you need to know:

Free Cancellation Window:

Spirit Airlines offers a 24-hour cancellation policy. If you cancel your flight within 24 hours of booking and the flight is more than 7 days away, you’re eligible for a full refund without any cancellation fees.

Cancellation Fees After 24 Hours:

If you cancel your flight after the 24-hour window, cancellation fees will apply. These fees vary depending on when you cancel and the type of ticket you purchased.

Refundable vs. Non-Refundable Tickets:

Refundable Tickets: If you purchased a refundable ticket, you are entitled to a refund, minus any applicable fees.
Non-Refundable Tickets: For non-refundable tickets, you will receive a credit for future travel instead of a monetary refund.

Flight Flex Add-On:

Spirit Airlines offers a Flight Flex add-on, allowing you to make one free change to your itinerary. However, it does not cover cancellations. If you have Flight Flex and need to cancel, normal cancellation policies apply.

How to Cancel Your Spirit Airlines Flight and Request a Refund

1. Online Cancellation:

Step 1: Visit the Spirit Airlines official website.
Step 2: Log in to your account using your credentials.
Step 3: Navigate to the “My Trips” section.
Step 4: Enter your last name and confirmation code to access your booking.
Step 5: Select the flight you wish to cancel.
Step 6: Follow the prompts to cancel your flight and request a refund if eligible.
Step 7: Review the cancellation details, including any fees, before confirming the cancellation.

2. Phone Cancellation:

Step 1: Call Spirit Airlines customer service at 1–844–524–2620.
Step 2: Follow the automated prompts to connect with a customer service representative.
Step 3: Provide your booking reference and personal details.
Step 4: Request the cancellation of your flight and inquire about refund eligibility.
Step 5: The representative will guide you through the cancellation process and inform you of any applicable fees.

3. Canceling at the Airport:

Step 1: Visit the Spirit Airlines ticket counter at the airport.
Step 2: Provide your booking information to the agent.
Step 3: Request to cancel your flight and ask about a refund.
Step 4: The agent will process your request and inform you about the refund status.

What Happens After You Cancel?

Refund Processing Time: If eligible for a refund, Spirit Airlines typically processes refunds within 7 to 10 business days. For cancellations made close to the flight date, refunds may take longer.
Credit Vouchers: For non-refundable tickets, you will receive a credit voucher for the value of your ticket, minus any cancellation fees. This voucher can be used for future travel on Spirit Airlines.
No-Show Policy: If you fail to cancel your flight and don’t show up, you will not be eligible for any refund or credit.

Important Tips for Canceling Your Spirit Airlines Flight

Review Your Ticket Type: Before canceling, check if your ticket is refundable or non-refundable to understand your refund eligibility.
Check for Travel Insurance: If you purchased travel insurance, you might be able to claim a refund for the canceled flight through your insurance provider.
Keep Records: Always keep records of your cancellation confirmation, including any emails or reference numbers provided by Spirit Airlines.

Conclusion

Navigating the Spirit Cancellation Policy can seem daunting, but by understanding your options and following the correct procedures, you can manage your flight cancellation efficiently. Whether you cancel online, by phone at 1–844–524–2620, or at the airport, knowing the steps can save you time and potential frustration.

For more detailed information and assistance, contact Spirit Airlines directly or visit their official website.