Martine WeberBlockedUnblockFollowFollowingWriter from the heart. Songs and poems. Creative reflections from looking at everything in different ways. Blessed with a healthy dose of self-mockery. Coach.Aug 20But the truth is that in nearly all cases, we can do betterThis is the Key to Exceeding Every Expectation (or at least this is how Amazon.com does it)John Mashni1.6K3Yep, wanting to improve or grow is programmed in our genes.