Service Design Innovation - Smart ServicesThe role of service design in preventing Machine Learning biasAbstractApr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesCitizens and governments are co-designing services — Open Government Data and citizen participationABSTRACT When talking about e-Government and public administration, the phenomena of digitisation and datafication change the design of…Apr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesBeyond anthropocentrism through More-Than-Human designABSTRACTApr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesService Design, working with data and algorithmsIn this channel you will find the articles produced by the students of Service Design Innovation Course at Politecnico o.Apr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesA new promising way to use data in Service DesignApr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesCan Data Mining techniques improve Service Design?Service Design is evolving at a fast pace in the recent years, taking advantage and borrowing different methods also from other fields of…Apr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesNetnography is a new essential tool for a future service designerWhat we have learned from the Service Design course Within our team, we learned how to communicate. Our work gave us a picture of how the…Apr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesChallenges in Service Blueprints: Multi-Levels, Multi-Actors and Multi-TechnologiesTechnology fast-paced evolution requires a constant update of design tools, in order to be able to keep up with innovationsApr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesImpacts of service design for the application of MaaS in smart citiesApr 4, 2022Apr 4, 2022
Service Design Innovation - Smart ServicesChatbots in the new Service Design InnovationChatbot are supporting service design innovation through data interpretation acting as digital service encounter moving from human-to-human…Apr 4, 2022Apr 4, 2022
