…is best known for inventing the hashtag and has held innovative roles at Mozilla, Google and Uber. “Someone who has empathy and wants to understand someone’s perspective and experience are the key drivers. If you want to get into this and you’re in finance or you’re in real estate or you’re in traditional graphic design, it doesn’t matter. What matters is that you care about asking questions and you actually care about the responses.”
If you’re in the time and effort economy, you are focused on being busy. You actually believe the amount of time and energy you put into something merits praise. Conversely, when you are in the results economy, you are only focused on achieving a specific result.