How To Make Your Communication Better.
In today’s highly informational and technological environment, many individuals continue to struggle adopting this particular skill that effectively will hold them back not only in their careers, but in social and personal relationships.
What is this skill?
One Word… Communication.
So, what is communication all about? By definition..”Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information or feeling to a receiver.”
Unlike in business.. There are levels of hierarchy in an organisation. The greater number of levels, the more difficult is the job of managing that communication.
Communication plays a very important role in the process of directing employees to align their goals with that of the organisation. There should be effective communication between superiors and subordinated in an organisation. It is essential for success and growth of an organisation.
So, how can you communicate effectively?
A Communication Plan. It can help define what elements need to be conveyed in your message.
What these elements mean?
MESSAGE: Write down the message you aim to deliver. Here you’re looking to answer the ‘What’ in your overall communication plan.
STAKEHOLDERS: In an organisation, you may find yourself conveying a message to suppliers, clients, staff or even business partners. It is important to identify, who are your ‘target audiences’.
INTENT: The intention behind your message is tailored towards the ‘target audience’ we spoke about that communication is being delivered to.
GOALS: Another major aspect of a communication plan is setting goals. You need to expect an outcome from your communication, what is it that you need the audience to do, think, or feel. Your communication would have a better direction when you have those goals in mind. A quick example of goals are: (1) I want to convince the audience to join our event or (2) I need my manager to give me a pay raise.
There is no order or template needed, a simply scribble on a piece of paper or a fancy excel file would be effective. Each element of the communication plan can and in many cases will develop as the ‘GOALS’ of that plan become clearer..
Remember, start by asking ‘WHY’ you need a communication plan and you will have a better direction.
With all that in mind, being an influential person could mean that you have the reputation, character and stature to deliver the message, but without thorough planning, it could lead to repetitive & wasted communication… Not to mention. Time.
Now that you’ve understood why communication is important & developed your plan. It is time to get the delivery right with 7.5 key steps that can help you deliver your communication plan effectively & turn it into great results.
1. Explaining what, why and how.
People start out sceptical — not easily convinced; having doubts or reservations. Having a clear explanation of the what? why? and how? will create a more clear message that will set the right tone for your audience.
2. Your sincerity.
Your judgement is part of their buy in. False sincerity eventually shows.
Body language, active listening & respecting another’s point of view is key to interacting with others, try to be mindful of your posture, mannerisms, and behavior.
3. Your believability.
Are you making statements that other can relate to? That others find your message understandable. Believing in your own communication isn’t enough to achieve those communication goals, you need to your audience to engage with what you are trying to tell them.
4. Your questioning skills.
Are you asking questions that relate to the other person? Questions about them, that make them stop and think, and respond in terms of you? Good communication starts with Great questions. Be sure to get feedback… ask their opinions.
5. Your communication skills.
You’ll need to have a benchmark. How would you rate your communication skills? Have you ever seen yourself present on video? Until then, you have no idea how good you are or are not.
6. Your visionary skills.
Can you paint the picture clearly. Using overly complicated words can confuse them and cause your audience to discredit your message. Keep it simple & to the point.
7. Be Yourself.
It does go without saying, that you can learn a lot from mentors, leaders & colleagues. They can also influence the way you communicate. However, it is key to finding your own style of communication that makes it comfortable for yourself & your audience. In other words, Be Yourself.
7.5 Your history of success.
Failure is part of learning & the more you learn, the more success comes your way. As this continues, your success will dictate your present demeanour, but also the demeanour towards your audience. If you have been a winner, you can project winning. This becomes evident and transferable as you develop.
To summarize these steps, remember… No one single item from this list will complete the process. As the saying goes, “Practice Makes Perfect”, the more you master each of them, the more successful you’ll become at delivery.
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MasterMinds Consulting Group