My wife still talks about this story, it moved her that deeply.
But surely they have to realize that not caring about the users will chase them away, and Medium…
Jack Preston King

Wow, just wow… Thank you for letting me know. I never expected to get such a response when I poured my heart out. This is what writing is all about, sharing and moving and making a difference in the most unexpected ways. And as you say, the community here is what is making this possible and this is where the greatest value of Medium lies.