
Progress that is both rapid enough to be noticed and stable enough to continue over many generations has been achieved only once in the history of our species. It began at approximately the time of the scientific revolution, and is still underway. It has included improvements not only in scientific understanding, but also in technology, political institutions, moral values, art, and every aspect of human welfare.
Finally, when something bad happens (a system fails, for instance, improperly disclosing customers’ private data), the senior people will throw their hands up and disavow any responsibility. “It’s all so complex anyway, no one could really know if this way would be better or not. We just need to keep trying things. Fail fast.”