How to balance what people offer and what teams need — This article is part two of the Building UX teams series. Read part one, Understanding UX teams, or part three, Developing UX teams. Whether you’re hiring for a new role, scaling a team to keep up with company growth, or starting a new team from scratch, finding the right mix…

Identifying the skills that make a group greater than the sum of its parts — This article is part one of a series called Building UX teams. You can read part two, Forming UX teams, and part three, Developing UX teams. There was a distinct point in my career that I truly embraced being a manager of UX teams, even though I didn’t call it…

An American family’s first 18 months in Ottawa In July 2017, I moved from Pittsburgh, Pennsylvania to Ottawa, Ontario with my family to start a new phase in my career, as a UX Manager at Shopify. We’ve now lived and worked in Ottawa for a year-and-a-half, and have just been…