Matthew ClementsonCustomer Success is Company SuccessQuick customer success wins your company can implement nowMar 28, 2018Mar 28, 2018
Matthew ClementsoninHu:toma AIHu:toma x Drift IntegrationOur Integration StrategyDec 8, 2017Dec 8, 2017
Matthew ClementsoninHu:toma AIBot Review: 1800FlowersLast week we did a review for Lego company’s chatbot Ralph. In a nutshell, it was an impressive shopping bot: both interactive and…Dec 1, 2017Dec 1, 2017
Matthew ClementsoninHu:toma AIBot review: LEGO’s RalphToday is the Friday after Thanksgiving… Black Friday.Nov 24, 2017Nov 24, 2017
Matthew ClementsoninHu:toma AIThe 4 Most Important Chatbot Metrics to TrackOver the last two weeks, we have worked with the awesome people at Botanalytics to put together a list of the key metrics to track for any…Nov 23, 2017Nov 23, 2017
Matthew ClementsoninHu:toma AIFind your Bot’s first 100 users & feedbacksSo, you have an MVP and you’ve run out of friends to give you feedback. (If you’ve not already asked every man, woman and their dogs that…Nov 6, 2017Nov 6, 2017
Matthew ClementsoninHu:toma AIFB Messenger Integration UpdateWe are excited to introduce some big updates to our Facebook Messenger integration which you can use to improve engagement and usage of…Oct 27, 2017Oct 27, 2017
Matthew ClementsoninHu:toma AITips from Poncho — Users are #1 priorityWe recently spoke with Greg Leuch, Head of Product at Poncho, the weather cat that sends many of us a daily forecast on Messenger, as part…Oct 24, 2017Oct 24, 2017
Matthew ClementsoninHu:toma AIBots are Products just like anything elseLast week I caught up with Raphaël in SF, Goosebump’s Co-Founder & CEO.Oct 11, 2017Oct 11, 2017
Matthew ClementsoninChatbots MagazineBots are Products just like anything elseI recently caught up with Raphaël in SF, Goosebump’s Co-Founder & CEO.Oct 11, 2017Oct 11, 2017