That is so true Matthew, it is funny sometimes they are the one asking for critique, but really they are too raw and want praise. I like to ask now, thanks to my incredible PPP, T. Claire O’Connor, “Are you open for feedback? Or are you able to receive feedback at this time?” before I begin. Because often people want praise or encouragement.
Thank you for the article it was very informative!
What if the clients are not sure about their needs?
So I ask decidable questions or showing them different references, but the answer is — “we don’t know — you are the designer that is up to you!”
Afterward, they gonna ask for huge changes anyway…