I’m saying that we can’t adequately understand software anymore with such primitive techniques and…

For massively distributed systems, logging and metrics may well seem to be “primitive techniques and tooling” but many organisations have yet to even begin to adopt and make use of these tools. So while machine-based understanding of large systems is (probably) part of the future, there are so many teams that are waaaaay behind this point, and getting them to adopt some basic logging and metrics is usually A Good Thing, ime.