Selon une étude menée par Gallup, 86% des employés d’Europe de l’ouest sont peu enthousiastes et peu engagés dans leur travail. Pour une équipe, inculquer un état d’esprit positif et sain, où règnent l’enthousiasme et la confiance est devenu un facteur clé de succès.

Explorons quelques pistes de réflexion autour de l’écoute, la critique et la connaissance de soi.

Article issu de la chronique publiée dans le Magazine Intermédia spécial Agences du 26/09/2018.

S’écouter et écouter les autres

Pour une collaboration saine, il faut s’écouter et être sensible aux sentiments de chacun.

L’ÉCOUTE

L’écoute demande de la patience, une ouverture d’esprit et la volonté de comprendre.

Commençons par considérer les objectifs de chacun pour identifier les potentielles motivations qui inciteraient quelqu’un à dire quelque chose. …

Working abroad is an incredible professional and personal experience that completely changes the rest of your life.

But it’s better to be prepared for it so you can anticipate what you might experience, refine your expectations and build this rich experience.

1. ADAPT

Adapt to the culture and codes understanding how hard people work, if they have any specific ceremonies or habits you don’t have (weekly pub lunch, casual Fridays…) to be socially integrated and fit the company’s culture.

You must stay flexible as “rules” you have in your native country are not necessarily applied there. Or vice versa.
For example: perhaps in your country you can have a casual chat with your big boss, but it’s not something people usually do in the country you visit . …

While 2015 was the year of material design and placed content at the centre of the digital communication, 2016 won’t be a revolution for interface design but it will see significant evolutions of 2015 trends achieving their full maturity; This will allow many opportunities for digital platforms to offer richer experiences.

Predictive Design and tailored experiences

In 2013, IBM declared that humanity had created 90% of data over the two previous years. In 2016, we can assume it will be more…

Aided by artificial intelligence, designers can now more accurately predict what users might be interested in based on data coming from different sources. These include but are not limited to CRMs, social media, machine learning (algorithms that can learn from data and make predictions on them), user locations, buying activity, browsing activity, user behaviours or even by asking them key data. …

Let’s be more creative! Let’s captivate users. Don’t generate a good experience but a very rich one. Let’s create an engaging design!

As a UX designer, I noticed over the past few years that our job has been evolving quickly tending more and more towards creativity.

The CSS3 gave us new animation possibilities, the hardware are more and more powerful, the bandwidth speed is continuously growing. We have now this wonderful opportunity to highly improve the user experience even more than in previous years.

A UX designer can design interfaces that work, that have been accepted and validated during user testing sessions. Information architectures are perfect. Interfaces are useful. Users achieve what they want. They are satisfied. Add value has been generated for the business. …

We usually consider the Responsive Design as the solution by default for most of the multi-screen digital services. But it might not suit your expectations …

For several years now, the digital communication has known a revolution with this new technic to create multi-devices digital services: the responsive design. Along this period of time, several projects based on this technic have been released or have failed. Today it’s possible to get interesting insights about it.

The idea of this article is not to deny the obvious advantages of responsive design. But I want to talk about some disadvantages that we HAVE to consider before asking this famous question: “Responsive or not responsive?” …