I’d encourage you to visit https://designjusticeplatform.com/
As for the commentary on the empathy, I’d recommend listening to On The Media’s podcast series on Poverty: http://www.wnyc.org/series/busted-americas-poverty-myths
In it, they talk with the director of a welfare department who has been telling stories about poverty for decades. His opinion is that empathy, noble though it is, doesn’t work if the audience doesn’t want to hear it. And for those that have embraced an empathetic mindset, taking on the burdens without affecting change leads to burnout. What is advocated for is instead an appeal to the unnecessary unfairness: There’s no reason that redlining, hunger, poverty, and racism should exist. Empathy raises our own personal awareness, but does little to change the situation for those affected. For that to change, we may need to move beyond empathy to action, and that may take a new framework for greater equity to be achieved.
All that said, thank you for writing this. It’s an important conversation to have.