Matt LeMay – Medium

Matt LeMay
in
On Human-Centric Systems

A Traffic Light System for Startup Survival

Startup founders need to identify a sustainable middle-ground between success and failure. Here’s how to do it.

3 min readOct 12, 2023

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A Traffic Light System for Startup Survival

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Matt LeMay
in
On Human-Centric Systems

Your Team Needs a Comms Manual

When your colleagues send you a message, how quickly do they expect a response? Here’s how a simple 1-pager can set clear expectations.

6 min readMar 22, 2021

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Your Team Needs a Comms Manual

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Matt LeMay
in
On Human-Centric Systems

Is Your Team Struggling with Remote Work? Try a Synchronous Sandwich!

A simple recipe for more productive remote meetings and happier teams.

5 min readMar 4, 2021

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Is Your Team Struggling with Remote Work? Try a Synchronous Sandwich!

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Matt LeMay
in
On Human-Centric Systems

Decision-making Beyond “Right” and “Wrong”

How a Simple Pros and Cons List Can Become a Powerful Integrated Decision Plan

4 min readFeb 10, 2021

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Decision-making Beyond “Right” and “Wrong”

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Matt LeMay
in
On Human-Centric Systems

What’s the Difference Between a Product Manager, a Product Owner, and a Program Manager?

The answer will surely disappoint you!

3 min readFeb 2, 2021

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What’s the Difference Between a Product Manager, a Product Owner, and a Program Manager?

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Matt LeMay

A Note to Product Managers on Working from Home in a Time of Crisis

Below is an edited version of a note I sent to one of the product teams that I regularly coach. I hope that some of you find it helpful. ❤️

5 min readApr 6, 2020

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A Note to Product Managers on Working from Home in a Time of Crisis

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Matt LeMay

Art vs Content, 9 Years Later

Revisiting the creative tension that came to define the 2010s

6 min readOct 16, 2019

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Art vs Content, 9 Years Later

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Matt LeMay
in
On Human-Centric Systems

One Page / One Hour

A pledge to reduce busywork, increase collaboration, and drive better outcomes

3 min readJun 10, 2019

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One Page / One Hour

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Matt LeMay
in
On Human-Centric Systems

Southwest Airlines’ Bad Week Shows the Difference Between Customer Service and Customer Centricity

Even the best customer service can’t fix the damage done by company-centric decision-making.

4 min readFeb 25, 2019

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Southwest Airlines’ Bad Week Shows the Difference Between Customer Service and Customer Centricity

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Matt LeMay
in
On Human-Centric Systems

Agile Adoption Is Not Agility

Only 4% of Respondents to a Popular Survey Say that Agile Practices are Making Their Organizations More Adaptable.

5 min readJan 24, 2019

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Agile Adoption Is Not Agility

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Matt LeMay

Matt LeMay

Author of Agile for Everybody and Product Management in Practice (O’Reilly). Product coach & consultant. Partner at Sudden Compass. matt@mattlemay.com.

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