Why Generic Human Assistant Services like Exec, Operator, Etc. Failed

High-frequency tasks: Better to hire an expert
 High-value tasks: Better to hire an expert 
What’s left: low-frequency, low-value tasks

That and anyone good churns out of the system, gets a real job.

It’s that simple.

(Because Sam Gerstenzang asked…)

Context: In 2011, I launched Humanoid, a crowdsourced virtual assistant service. And yeah, it had all these problems.

For more context, check out Panos Ipeirotis’ writings on The Market for Lemons.


Originally published at Matt Mireles.