MattsenKumarOutsourcing Call Center — Why India is the Top Choice of Most Companies?Regardless of the industry it is engaged in, it is important for every business to keep its customers happy and satisfied. The customers’…Oct 6, 20161Oct 6, 20161
MattsenKumarThe Benefits of Call Center OutsourcingMost top companies across the world outsource their call center services to a call center outsourcing company. The outsource provider…Jul 19, 2016Jul 19, 2016
MattsenKumarWhy Businesses should outsource contact center operations?Many businesses outsource their contact center operations to offshore companies. This is known to be one of the best ways to reduce…Jun 22, 2016Jun 22, 2016
MattsenKumarReliable And Professional Business Consulting Firm MattsenKumarBusiness management consulting firms are immensely helpful in handling business aspects like strategy, finance and accounting, HR dept…Jun 3, 2016Jun 3, 2016
MattsenKumarConsider Key Strategies to Improve Net Promoter ScoreFor every business, it is important to improve its Net Promoter Score. The only way to get a satisfactory result in this regard is to keep…May 2, 2016May 2, 2016
MattsenKumar7 Qualities You Could Need In An Excellent Contact Center AgentRunning a contact center is not as easy task. One of the major reasons for that is the hiring procedure which requires assessment of a…Mar 28, 2016Mar 28, 2016