UPDATE ON SYSTEM RECOVERY PROCESS : MAXXPRO.IO — FINAL TESTING AND DATABASE MIGRATION STATUS

Dear Team,

We appreciate your patience and understanding regarding the ongoing system recovery process. We would like to provide you with an update on the current status and progress.

Although the initial timeline was set for completion on March 10, 2024, we regret to inform you that there has been a slight delay. The final stages of testing are currently underway for the Maxxpro system. Specifically, we are focusing on the crucial task of database migration, which is essential for a seamless transition and optimal performance.

To ensure the stability and reliability of the system, this final testing phase may take between 24 to 72 hours.

We understand the importance of having a fully operational and efficient system, and we are committed to completing these tests diligently to deliver a top-notch user experience.

During this period, our dedicated IT team will continue to closely monitor the process and address any potential issues that may arise. We are aware of the impact this delay may have on your operations, and we sincerely appreciate your cooperation and support as we work towards a swift resolution.

Rest assured, we will provide regular updates through our internal communication channels and the new platform helpdesk to keep you informed of the progress. Our team is dedicated to resolving this issue as quickly as possible, and we remain committed to providing you with the high-quality service you expect from Maxxpro.

We apologize for any inconvenience this delay may cause and thank you for your understanding and patience. If you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you for your continued support.

Best regards,

IT Team Maxxpro.io

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