Today’s pace of change is relentless. Globalisation and rapid technological innovation have given people the opportunity to mix and mingle like never before.

Despite COVID-19 and working from home, companies are capable of building relationships, collaborating, exploiting new markets and connecting with their clients across the globe.

However, with this comes new challenges such as communication, mutual understanding and respect for one another. And inevitably, the need for innovation due to rapid social, cultural and economic disruption.

Whether a company is innovative depends largely on the leadership team and how their behaviour impacts the organisational culture. The circumstances mentioned above…