I also agree with you.
Raffael Kaminski

I can empathise with you on this one, Raffael :)

I have the same problem at the moment and what I try to do is to send as much real videos and quotes to the whole team as possible. Even a half hour meeting to discuss how the research went is something. Of course, personas are very helpful to sustain that, but I think we need something richer than that.

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