In preparation for the wonderful Open Source 101, I wanted to challenge my assumptions on what makes a great contributor experience by asking. The Twitters answered in force. I highly recommend scrolling through the thoughtful replies yourself. …

One of the dark arts of measurement — This is part three on a series exploring metrics that can position a Community program as a successful business investment. Part one gives an overview you may want to read first. Batteries Not Included When making a case for further investment, Share of Voice (SOV) has a lot to offer. Said simply, SOV…

To start this series on metrics off right, an aside is needed. The search for ROI (return on investment) from programs has brought me down some off-the-cuff attempts at proving value. One example from my talk at CLS that hit home for many was on stickers. Here’s the napkin math…

What does it look like for Community to be a quantifiable value to a company? How does that differ from it being a corporate obligation? Last year I stood up and said, at Community Leadership Summit, that metrics are a Trojan horse to real relationships. To this day, it is…

A few months ago I announced an idea I’m now quite proud of: our community needed some time in Maintenance Mode. How did we know we needed it? To review our challenges that lead us here, we had: Fragmented conversations across social platforms Difficulty knowing who was maintaining which community…

The themes that left me thinking how this community will change our industry. I spent last week at KubeCon / CloudNativeCon to keep learning alongside my peers and to absorb some of the positive energy swirling around the community we have. …

TL;DR the current maintainers of Sensu Plugins and I have decided to slow down on regular issue support so we can speed up on version 0.29 (and the impeding Sensu version 1.0!) compatibility and standardizing on communication platforms. You can help! Scroll to the bottom to see how. I joined…

I am completely thrilled to share that I’m joining the team at Sensu as VP of Community starting next week. …

An exploration of surnames, beliefs and actions. I married my wife on May 29th, 2016. And as of that day, I have legally changed my name to match hers. This decision was made over many months and many, many conversations. I share this story so that others can explore how…