Mohammed Belyamani – Medium

Mohammed Belyamani

Mohammed Belyamani

Enterprise Architecture - Scenario: Cloud Transformation Initiative

In this first installment of our Enterprise Architecture Scenario Series as it was introduced in “Demystifying Enterprise Architecture: A…

Feb 24

Enterprise Architecture - Scenario: Cloud Transformation Initiative

Feb 24

Mohammed Belyamani

Demystifying Enterprise Architecture: A Scenario-Based Approach

Welcome to our exciting new series on Enterprise Architecture (EA)! Whether you’re an IT professional seasoned in the art of architecture…

Feb 12

Demystifying Enterprise Architecture: A Scenario-Based Approach

Feb 12

Mohammed Belyamani
in
customer interaction

What is NOT about Customer Interaction

The customer interaction streamline system, what it is NOT about. We will go in this through seven elements and myths about the customer…

Nov 21, 2020

What is NOT about Customer Interaction

Nov 21, 2020

Mohammed Belyamani
in
customer interaction

Customer Interaction for B2B

How B2B is different from dealing with consumers directly when it comes to Customer Interaction?

Oct 31, 2020

Customer Interaction for B2B

Oct 31, 2020

Mohammed Belyamani
in
customer interaction

Strategy — Customer Centric & Up-Selling

I got some comments from the previous post regarding the customer-centric approach saying that customer-centric is all about up-selling…

Oct 13, 2020

Strategy — Customer Centric & Up-Selling

Oct 13, 2020

Mohammed Belyamani
in
customer interaction

From Product Focus to Customer Centric

Is a good customer service enough to build a successful system of customer interaction?

Oct 8, 2020

From Product Focus to Customer Centric

Oct 8, 2020

Mohammed Belyamani
in
customer interaction

Customer Interaction Strategy : Self-Service

Is it possible to imagine Streamlined Customer Interaction in the absence of self-service?

Sep 29, 2020

Customer Interaction Strategy : Self-Service

Sep 29, 2020

Mohammed Belyamani
in
customer interaction

Lean Customer Interaction

Today, one of our focus as human is to aim for clean, ecological and lean environment, processes and practices. We will take a look in…

Sep 24, 2020

Lean Customer Interaction

Sep 24, 2020

Mohammed Belyamani
in
customer interaction

How Many Hours are you spending in unnecessary customer interaction?

How many hours are you spending in unnecessary customer interaction per week?

Sep 18, 2020

How Many Hours are you spending in unnecessary customer interaction?

Sep 18, 2020

Mohammed Belyamani
in
customer interaction

What could go wrong in tackling customer interaction as an area of concern or area of focus and…

Customer Interaction is a by product of dealing with your client, and it could take three major formats:

Sep 17, 2020

What could go wrong in tackling customer interaction as an area of concern or area of focus and…

Sep 17, 2020

Mohammed Belyamani

Mohammed Belyamani

TOGAF & Digital Pro | Empowering AMs: seamless digital adoption, richer experiences, & boosted efficiency.

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