COVID-19 was an invitation to fraud.
COVID-19 was an invitation to fraud.

Observing messaging behaviors over the years, we see recurring techniques criminals employ to reach a specific end. It is no surprise that when we step back and observe: all paths lead to cash. The means to this end have individual characteristics that we’ve had to battle for nearly two decades.

Now that we are months into the Covid-19 pandemic, let’s take a look into how criminals take advantage of this crisis from the perspective of mobile message fraud.

SMiShing is a form of phishing, but the bait is distributed over SMS/MMS mobile communications. In a criminal smishing campaign, mobile messages…

COVID-19 was an invitation to fraud.

Observing messaging behaviors over the years, we see recurring techniques criminals employ to reach a specific end. It is no surprise that when we step back and observe: all paths lead to cash. The means to this end have individual characteristics that we’ve had to battle for nearly two decades.

Now that we are months into the Covid-19 pandemic, let’s take a look into how criminals take advantage of this crisis from the perspective of mobile message fraud.

SMiShing is a form of phishing, but the bait is distributed over SMS/MMS mobile communications. In a criminal smishing campaign, mobile messages…

KONTXT for WordPress :: Journey Analytics with Intent Filter

This is a quick demonstration video that walks through a new feature of the KONTXT for Wordpress Demand Engine plugin. We’ve just introduced semantic intent filtering for our journey analytics feature. This filter applies natural language processing on top of your click stream data to figure out the intent behind your customers visit, what they did (or tried to do) on your site, and if they were successful (or not).

Marketers, Content producers, and Merchandisers can use this data to fix poor user experience by focusing on the events and flows that impact your goals. …

Download our search and recommendations plugin for WordPress

Over the past year, KONTXT data scientists and engineers have crafted a suite of pre-trained AI / Machine Learning backed microservices that bolt on to existing platforms. We call it the KONTXT Demand Engine and it looks something like this:

Integrate KONTXT within your e-commerce experience

AI will be the key to optimizing and fusing the UX bridge between customer demand and product supply. Having the supply in sync with the market’s demand is a struggle that can be seen within larger retailers with distinct divisions across marketing, commerce, and supply chain — corporate domains that are, at times, at odds with respect to silo KPIs. Smaller companies still have these issues, but decisions are largely consolidated within one or a few individuals. Larger companies generally have capital available to invest in AI in order to help their respective teams surface problems and automate decisions. Both…

MichaelBordash

Michael is the Machine Learning & Messaging Systems CTO and GM for RealNetworks portfolio of products. He is a former Distinguished Engineer at IBM.

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