Questions below for Chris — and umair: I remember a time around 2007 where it felt like things were going in the right direction on the abuse front, as web identity and IRL identity started to merge. Open ID was gaining momentum, with Brad Fitzpatrick and David Recordon helping forge the righteous path. Of course there was a lot more to the data portability movement than just minimizing abuse, but it did seem as though there was a chance that increased accountability would make a big dent in levels of trolling and abuse. Was that notion flawed? That is, did it turn out that people are actually okay with being identified as the authors of abusive actions? Or have platforms without identity-linked accountability unexpectedly thrived and shaped the accepted mode of discourse so much that it has affected Twitter in the way umair states?