Uber drivers have a tough time making a living; they’re responsible for their own cars, fuel, benefits, maintenance, tolls, and certain insurance as well as the kickback to Uber that takes a substantial slice out of every fare they pick up.
Getting Over Uber
Susan Crawford
888209

See Katherine Chen’s work on “prosumption” at http://onlinelibrary.wiley.com/doi/10.1111/tsq.2015.56.issue-3/issuetoc or read an introduction to the topic on her blog at https://orgtheory.wordpress.com/2015/10/02/prosumption-from-parasitic-to-prefigurative/#comment-141015

She and George Ritzer have been talking a lot lately about what is becoming an extremely common way for companies to make money by forcing customers and employees to pay for things that traditionally would have been a part of the overhead associated with doing business. It is not always a bad idea, but your comment highlights one of the more exploitative ways it works.

Like what you read? Give Morgan Benton a round of applause.

From a quick cheer to a standing ovation, clap to show how much you enjoyed this story.