A Guide for User Research Observers

Mike, you beat me to writing something like this, but it mirrors the experience I’ve had! Your take on managing observers is spot on, IMO. We even have a meeting before sessions to make sure observers understand how to behave and what to expect in order to make the sessions run smoothly. Great post!

One clap, two clap, three clap, forty?

By clapping more or less, you can signal to us which stories really stand out.