Designing Illustrations for Small ScreensWhen I interviewed with Lyft, one of the last things they asked was “Are you sure you’ll be happy? I’ve seen your work and it’s detailed as…Aug 21, 2018A response icon12Aug 21, 2018A response icon12
Published inShopify UXYou can’t just draw purple people and call it diversityOkay, so. Here’s the thing. Understanding your own bias is hard. All we know for sure is that, whatever it is, we probably don’t know what…Jan 26, 2018A response icon30Jan 26, 2018A response icon30
Published inShopify UXRemotely RemotingI like to start most things by saying I have no idea what I’m doing, but John asked me for some quick tips about remote leadership and I…Oct 24, 2017A response icon8Oct 24, 2017A response icon8
Published inShopify UXEmpty States? More like You-Have-No-Idea-How-Much-Work-Goes-Into-Those States, amirite??**Before I go any further, let me tell you who the “we” is in this story. Our incredible team of illustrators at Shopify include myself …Jul 24, 2017A response icon29Jul 24, 2017A response icon29
Published inShopify UX7̶ 8 Truths of Running an Illustration TeamBased on like actually just running one illustration team, so rly, what do I know?May 16, 2017A response icon4May 16, 2017A response icon4
Published inShopify UXProduct Illustration for people who don’t know anything about product illustrationAn introductionMay 3, 2017A response icon10May 3, 2017A response icon10
Published inShopify UXIllustration Feedback(👏Cut👏To👏The👏Chase👏)Feb 24, 2017A response icon1Feb 24, 2017A response icon1
Published inShopify UXAbove all: Set ExpectationsOkay, cool. So we’re doing this. You need an illustration; I need a project. This is really for sure definitely happening. Everyone comes…Jan 5, 2017A response icon3Jan 5, 2017A response icon3
Published inShopify UXUsing Metaphor in Product IllustrationSo here’s a question I’ve been answering a lot lately:Nov 21, 2016A response icon9Nov 21, 2016A response icon9
How to Effectively Initiate an Illustration ProjectMy very first ever client/boss/charity-case-worker used to always say I should write about how to work with an illustrator. I was like —…Oct 11, 2016A response icon6Oct 11, 2016A response icon6