Cloud Based VoIP Solution for Real Estate Agents
How to Manage Your Calls As An Estate Agent
Estate agents primarily communicate with their clients through the telephone. They work in an industry where you must answer questions in a timely manner. Those answers must be factually correct, comprehensive and tailored to a client’s specific question. If a sales call is not attended to, the estate agent stands to lose around $3,200.
In addition, agents do not always hold normal business hours. They need to be available to talk in the evenings and on the weekends. They may also need to attend viewings at these times as well, because it is when their clients are free. And, because of the nature of their job, their cell phones often ring on a nearly constant basis.
How, then, can an estate agent best manage a high volume of calls? This is achieved through a combination of a competitive call plan, a call logging service and a virtual phone system.
Why Should Realtors Use A Dedicated Phone System?
1. No More Missed Calls
You never have to worry about a missed call, because a variety of features and add-ons help guarantee that no call goes unanswered.
The date and time that each call is placed shows up in a handy report, allowing you to see when you receive the most calls. This is helpful because you can then adjust your work schedule, and the work schedule of those that report to you, as a result.
With the use of a smartphone application, or through mobile twinning, agents are able to answer calls regardless of their physical location.
You can link up several different branches, and deal with the calls that come in to each, with just one phone system.
5. Direct Lines
Agents are provided with a direct line that they can pass out to clients.
6. Be Available
If once branch is closed, send the messages to the branch that is open. Have easy access to any message that is left when you are not available, so that you can get back in touch as soon as possible.
7. Save Money
All this efficiency doesn’t come at a cost; you can save money with our call packages, leading to significant savings PER branch.
Work with a company that knows the real estate industry and have been helping agents for a long time. They will come up with a solution that works for you. In addition, you will be assigned an account manager that will personally care for you and ensure that you are happy with the service provider.