Design Thinking: Process to Innovate things
When something good comes to us, I believe it should be shared with all in the universe by law.
My son asked me one day: “Dad! If you don’t write code, then how can you run a software company? How can you say that customers are satisfied with your company the same as they were before?”Through people’s opinions of people, I concluded that my company itself makes me suitable for this role.
That day I thought I had truthfully replied to my son, but can I still expect my methods to be the best after 20 years in the IT industry? Was I on the same level as the likes of Apple and Google — who make software that works for millions of computers or devices and give the same performance as perfection?
I started searching the web and came to know about the term “Design Thinking”. I had viewed videos and blogs by Steve D. Eppinger, David Kelley, Tim Brown and many more tutors. Based on this, I started adding some Design Thinking techniques into my work. But, I was not satisfied so thought to do some online education for the same. I came across IDEOU, Design Interaction — MIT’s approach to design thinking.
Before I dive deeper into my story, let me just introduce myself. By education, I have done B.Sc., D.co — IGNOU and I have been a developer since 1990. I started my company in 2002, which has now emerged as a company rated for POS, ERP solutions in Restaurant’s POS and Diamond Jewellery Industries.
Now, back to my thoughts on what I have learned so far from the videos and blogs…
Design Thinking is not an exclusive property of designers — all great innovators in literature, art, music, science, engineering, and business have practiced it.
So, why call it Design Thinking?

To try and answer this, I enrolled in MIT’s approach to design thinking course and was added to the month-long waiting list. Not wanting to wait that long, I also registered with the Interaction Design Foundation(IDF).
When I logged into the website I was so pleased and immediately felt that I had come across a wonderland that provide access to unlimited coursesand their associated certifications.

Lots of terminologies with certifications were waiting for me. I simply started clicking and working my way through the content. It was so simple: 1 lesson per week, online, self-paced and live score.
Honestly speaking I just became greedy in Aug to Oct 2017 by doing 3 certifications from the IDF as well as the one from MIT.

Check: http://www.SmartCertificate.com/SmartCertificate
Through all of this, I have learned many things and got many answers to questions like “What’s special about Design Thinking?”. I now know that designers’ work processes can help us systematically extract, teach, acquire and apply these human-centered techniques to solve problems in a creative and innovative way — in our designs, in our businesses, in our countries, as well as in our lives.
My problem-solving techniques have improved a lot — both through brainstorming and prototyping on paper.
After receiving all these UX-related certifications, I feel just great, and have revised my whole software engineering sessions in a short time phase.

We think that as a “Computer Engineer”we are logical but learning design thinking could make us psychologists too.
I have got many tips to improve my company’s software analysis and development skills through learning with the IDF, and one of the easiest things is that anyone can learn it from anywhere and the certificates are verifiable for life. One of the IDF’s key values is that learning should be a life-long process, and their course content reflects just that.
I am really thankful to the Interaction Design Foundation team for executing on such a great idea and making the lives of not just designers, but the wider world, worthwhile.

Please visit my Profile for further details about my success and learning road-map.
I am also proud to be an advocate of the IDF, and you can get three free months of learning on interaction-design.org here.
