Melanie CannonBuilding a community of practiceThere was an interesting question on Twitter this week from @angehilton (Angela Hilton, Product Owner at DWP Digital) about what makes a…May 2, 2019May 2, 2019
Melanie CannoninLeading Service DesignHelping teams define their focusFirst published on 28 February 2017 : https://dwpdigital.blog.gov.uk/2017/02/28/helping-teams-define-their-focus/Aug 18, 2017Aug 18, 2017
Melanie CannonAdvice for content designers working on servicesFirst published on 4 January 2017: https://designnotes.blog.gov.uk/2017/01/04/advice-for-content-designers-working-on-services/Aug 18, 2017Aug 18, 2017
Melanie CannoninGOV.DesignHow we design content in governmentFirst published on 8 February 2017, https://insidegovuk.blog.gov.uk/2017/02/08/guest-post-sharing-some-user-centred-content-principles/Aug 18, 2017Aug 18, 2017
Melanie CannoninLeading Service DesignHow to write a problem statementA big part of the role of a content designer at the Department for Work and Pensions (DWP) is to help the teams we work with define a clear…Aug 11, 20171Aug 11, 20171
Melanie CannoninGOV.DesignWhy diversity matters in product designAn important conversation is happening in government at the moment about diversity and inclusion. There are events happening that are…Jul 14, 2017Jul 14, 2017
Melanie CannoninGOV.DesignA different way of thinking about gender ‘diversity’Today I spent the day in Leeds with a room full of women, discussing what we can do to encourage more women to work in digital and…Jun 20, 2017Jun 20, 2017
Melanie CannoninGOV.DesignStarting conversations about content designPart of my job leading the Content Design team is to firmly establish content design as a valued profession at the Department for Work and…Mar 29, 2017Mar 29, 2017
Melanie CannoninGOV.DesignWhat I’ve learned about building a teamI joined Department for Work and Pensions a year ago. One of the things I’ve been focusing on this year is building a strong content design…Nov 4, 2016Nov 4, 2016
Melanie CannoninGOV.DesignDesigning content for services (not channels)As more government services become digital by default, the online section of a service becomes a key part of what people experience when…Aug 31, 2016Aug 31, 2016