Published inIndeed DesignA Survey of Digital Product Teams Reveals the Value of Content DesignBetter products, better solutions, and higher morale: Just a few benefits content designers bring to the UX design process.Mar 21, 2024Mar 21, 2024
Introducing a new way to learn Content Strategy onlineGetting Started with Content Strategy—the courseJul 9, 2017Jul 9, 2017
Don’t Ask Permission to Do Content StrategyLast year, I taught an introduction to Content Strategy course at General Assembly. It was amazing and I met some super-bright, motivated…Jan 31, 2017Jan 31, 2017
5 Qualities of a Good Content StrategistIf you’re a copywriter, tech writer, editor — or even a designer or developer — looking to become a Content Strategist, you might be…Jan 29, 2017Jan 29, 2017
Create Better UX Design for Mobile Apps With Your Push Notification Strategy(This post was originally published on the Urban Airship blog on 5 Jan 2017.)Jan 29, 2017Jan 29, 2017
3 Spheres of Content Strategy InfluenceThis year, something extraordinary happened. A successful mobile design and development agency asked me to join its team as their first…Jan 1, 2017Jan 1, 2017
Published inscatter / gatherHow savvy retailers use educational contentEcommerce is tough business. On one hand, you’ve got behemoths like Walmart using its massive scale to lower prices, and Amazon improving…Sep 8, 2014Sep 8, 2014
Published inscatter / gatherMaking friends with the 404 pageWouldn’t it be great if everything online went right all the time? You click a link and it takes you exactly where you wanted to go. You…May 2, 2014May 2, 2014
