PinnedMelanie EnsigninDiscernibleSincere and Effective ApologiesAnger about what you did may never go away, but a sincere apology and restitution can help you save the relationship.Sep 15, 2021Sep 15, 2021
PinnedMelanie EnsigninDiscernibleMetacommunication and Bug Bounty ProgramsWhat metacommunication do bug bounty teams and researchers need to be aware of? The most important are context and relationships.Aug 17, 2021Aug 17, 2021
PinnedMelanie EnsigninDiscernibleMeasuring Communication Effectiveness in Security & PrivacyResearch, Analysis, and EvaluationJul 14, 2021Jul 14, 2021
PinnedMelanie EnsigninDiscerniblePreparing for Task Loading During Incident ResponseOur capacity for processing information is limited. Originally proposed in 1988 by psychologist John Sweller at the University of New South…Jun 15, 2021Jun 15, 2021
PinnedMelanie EnsigninDiscernibleResilience is a Team Sport Chief Security Officers Must Learn How to CoachOne of the most overlooked aspects of incident response is how the culture, communication, and resilience of security teams will change.May 7, 2021May 7, 2021
Melanie EnsigninDiscerniblePerspectives on Communication with Guest Fatima Khan, Corporate Counsel at OktaThe Perspective on Communication Q&A series highlights the experiences and opinions from cross-functional disciplines.Feb 23, 2022Feb 23, 2022
Melanie EnsigninDiscerniblePrivacy Outrage: How to Avoid it When You Can and Mitigate it When You Can’tOne of the things our clients routinely ask for is help preparing for privacy incidents that don’t involve security breaches–things that…Feb 17, 2022Feb 17, 2022
Melanie EnsigninDiscernibleThis Year’s Strategic Relationships: Do You Have What You Need?Welcome to 2022! This year — as in every previous year — relationships will be absolutely critical to the success of your team.Jan 17, 2022Jan 17, 2022
Melanie EnsigninDiscerniblePerspectives on Communication With Guest Lourdes M. Turrecha, Founder, The Rise of Privacy TechExperiences & opinions from some of the cross-functional disciplines that we, as security & privacy communicators, work with most.Jan 5, 2022Jan 5, 2022
Melanie EnsigninDiscernibleThe Rise of Privacy Tech: Defining the Privacy Tech Landscape 2021Last month, the Rise of Privacy Tech (TROPT) published their foundational white paper to define and fuel the nascent market of privacy…Dec 15, 2021Dec 15, 2021