Mel Choyce

Boston-based UI/UX designer, WordPress core contributor, and craft beer fan. I’m a Design Engineer at @automattic.


Why every new employee should do customer support


I was recently hired at Automattic as a Design Engineer. All new hires are required to spend three weeks as a Happiness Engineer…


Shame


“We just…don’t think you’re a good fit for this team.”

Those weren’t her exact words — I have a terrible memory for conversations — but it’s what they were saying. I remember the awkward, uncomfortable moments of silence; the shame as I tried unsuccessfully to keep back the tears from my eyes. They watched on, tense, wondering how I would take the news.


Why every new employee should do customer support


I was recently hired at Automattic as a Design Engineer. All new hires are required to spend three weeks as a Happiness Engineer…


Designers, we need to care for our young.


Almost every company in our field is hiring a designer right now. However, finding the right designer is an agonizing process. We are unique in…