Melissa Geissinger – Medium

Melissa Geissinger

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Are users ready for AI assistants?

At H&R Block, we just launched AI Tax Assist, a generative artificial intelligence chatbot built on the foundation of Microsoft’s Azure…

Feb 9, 2024

Are users ready for AI assistants?

Feb 9, 2024

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The Toxicity of “Just” — Ablism in Conversation and Interface

My son, Apollo (now 7), was diagnosed as autistic when he was 5. After being placed on an IEP (Individualized Educational Plan) by his…

Jul 22

The Toxicity of “Just” — Ablism in Conversation and Interface

Jul 22

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The UX of Facebook’s New ‘Write with AI’ Tool

It’s been a rough morning. My kindergartener had his first day back at school after winter break — a seasonal pattern that he doesn’t…

Jan 9, 2024

The UX of Facebook’s New ‘Write with AI’ Tool

Jan 9, 2024

I'm a victim of the hustle and crash cycle.

Jan 17, 2023

Jan 17, 2023

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Catapult Your UX Writing Career

6 Ways to Advance Quickly from your Entry-Level or Contract UX Writer Job

Jun 29, 2022

Catapult Your UX Writing Career

Jun 29, 2022

Becoming a UX writer in 6 months

Dear future UX writer,

May 23, 2022

Becoming a UX writer in 6 months

May 23, 2022

5 ways to update your LinkedIn profile for a career in UX writing

When I decided to pivot my career out of web design and into UX writing, the thought of engaging more in a social media platform I hadn’t…

May 2, 2022

May 2, 2022

Leveraging conversation mining for UX writing research

Leveraging conversation Mining for UX Writing Research

May 2, 2022

Leveraging conversation mining for UX writing research

May 2, 2022

Thanks, Juan! I really appreciate that feedback!

Feb 18, 2022

Feb 18, 2022

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So I went to buy some underwear… a UX story

I woke up this morning determined to be productive. I just received my first content design take-home exercise for a position I applied for…

Feb 18, 2022

So I went to buy some underwear… a UX story

Feb 18, 2022

Melissa Geissinger

Melissa Geissinger

Melissa Geissinger is a neurodivergent Sr. Content Designer at H&R Block. She enjoys hiking, camping, live music, writing novels, and random side quests.

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