Content Strategist at IBM, views are my own. Squash captain, club cricketer, golf bandit.
Old content becomes moldy and decrepit — even after beginning life as something inarguably great.
Build a web of coherence and meaning with the building blocks of atomic content, logically linked together.
Your documentation should provide inline tools as applicable. Something tangible should inspire readers to go the extra mile to marry your product, service, or solution with their own project.