Melanie Araujo

…st Design Program Manager.

Once you’ve hired this person — but, importantly, before they start — set them up for success by socializing their role with others in your team or organization. The first few weeks of a new job set the tone for the rest of a team member’s time at your company…

…ld the team’s skills and lead…ld the team’s skills and leadership? Do the team members have a shoulder to lean on when necessary? A DPM can conduct research, set up programming, track success, and be the embodiment of culture and values.

ut as design …hey generally do have an owner, or multiple owners, who don’t have the bandwidth to follow through. It’s easy enough to fix temporarily by reallocating resources, but as design teams and companies grow, sometimes the tasks are too large for anyone to take on outside their day-to-day priorities, and frequently the complexity or size of the problem increases far beyond where it started. DPMs t…