Memo To New Sales Managers: Be A Leader, Not A Jerk
The first thing you should do when you are placed into a leadership role is go to church. See the people there? They are there to worship one God, and it ain’t you. So take out a straight pin and pop your ego.
Second, remember what got you there in the first place. Management recognized you for your ability to articulate, communicate, motivate and listen. You worked with other co-workers and helped. You went above and beyond the call of duty. Nothing has changed except your role. Remember who you are.
Everyone helped you get there. You did not do it 100% on your own, so don’t play favorites. Treat everyone as an equal. Do not divide the team.
Finally, remember back when you used to say, ‘if I was a manager what would I do’? Nothing has changed. Don’t be a political candidate that gets elected and changes their platform.
Everything you do, think when you were the rep and how you would respond. Care for everyone. Be sincere. Talk and listen. Help and understand. Do not ask them to do something you would not do yourself or couldn’t do yourself. Be what got you there. Be yourself, not a jerk.