inspired experience design | meredithpatrick.com | alegion.com
A customer journey is a series of touchpoints that capture the context of each interaction between the company and the customer.
Customer journeys are collections of touchpoints between users and…
Application program interface (API) is a set of routines, protocols, and tools for building software applications. An API specifies how software components should interact and APIs are used when programming graphical user interface (GUI) components.
-www.webopedia.com/TERM/A/API.html
The height of a lower-case x, considered characteristic of a given typeface or script.
Hierarchy is the choreography of content in a composition to communicate information and convey meaning. Visual hierarchy directs viewers to the most important information first, and identifies navigation through secondary content.
“empathy is a real and tangible muscle in the brain, one that gets stronger the more it is exercised.” Lauren Mae Celenza http://bit.ly/2eO79zW
