Merijn de BeeninUncommon Design StrategyCultural comparison in servicesThe Hofstede model and service designFeb 27, 2018Feb 27, 2018
Merijn de BeeninUncommon Design StrategyWait for it.. or should you?Service design could potentially help us to get rid of boring waiting rooms and endless waiting lines.Sep 26, 2017Sep 26, 2017
Merijn de BeeninUncommon Design StrategyWhy culture matters for Service DesignThe bustling, chaotic streets of Mexico City almost couldn’t form a bigger contrast with the quiet grassy plains that surround the little…May 18, 2017May 18, 2017