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Reading “The Signal And The Noise” on Srebrena Beach in Vis, Croatia. “Srebra” is Croatian for “silver.” I thought this was awesome. My wife told me I was a nerd.

The Case for Talking to Users in the Age of Big Data

or, How I Learned to Stop Worrying and Love Small Sample Sizes

I remember explaining the nature of some qualitative design research I was doing to a friend who happens to be a digital product PM.

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Director of Product Research at Slack. Formerly of Airbnb, Facebook, Huge, NPR.

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