In Shape Up, Ryan Singer (VP, Product Strategy) captures what he’s learned in the more than 15…

I’ve got a method to ground myself when perfectionism threatens to…

Since falling back in love with bots more than a year ago, I’ve thought a lot about how to integrate machine learning into our social lives. Not only have we reached the nougat-filled core of my personal nerd Venn Diagram (playwriting, technical design…

The White House bot is boring, creepy, and reads like a rough draft. Still, it offers some insight into collecting personal info with a bot.

You might have noticed the craze for all things conversational these days.

Great tools for developing chatbots have appeared at a dizzying rate, and that’s a good thing. They take some of the complexity out of…