Michael SheaAre Your Customers People or Products?The ‘Age of the Customer’ began in the early 2000’s and was a fundamental power shift between businesses and their customers. Those…Sep 24, 2018Sep 24, 2018
Michael SheaEveryone IS WatchingI recently completed a rowing training camp and while the whole experience was fantastic, it was an unpleasant experience that really…Nov 23, 20171Nov 23, 20171