As a former Uber driver myself, I beg to differ on #2 Profit-give people money. I have worked in many different service industries as a youth in my teens and twenties doing everything from making coffee, delivering pizzas, and waiting tables. They all paid lousy( In Massachusetts, waiters only made $2.10 an hour in 1983) but there was the understanding that you would make up for it in tips. Uber’s Ad that you show along with this article shows the attack on Lyft-”Shave the mustache-No Donations” translation=if you are cheap and don’t like to tip then Uber is for you! Uber has been sued and lost the suit that said they misrepresent their service as “tips included” where NO tip is included.
Why do people not understand that a driver classified as an “Independent Contractor” bears the brunt of ALL the costs of being a business owner yet still has to give Uber 30% of their business off the top?! Uber used to only take 10%-that was a LONG time ago and many of those drivers who helped create the “community” you spoke about, have left for greener(more profitable) pastures as with the price of gas, maintenance, cleaning, bottled water, etc brings their hourly wage down to about $14.00 an hour. If it did not include having to pay taxes and the occasional brake job, new tires, shocks, etc, you could actually make money at it. I am sick of companies like Uber, Amazon, Door Dash, etc that all have the same business model of being tax scofflaws by not collecting and/or paying taxes and miss-classifying employees as “Independent Contractors.” The fact that numerous big box stores have gone bankrupt and/or closed numerous stores(Macy’s just closed 68 stores and laid off 10,000 employees) only to be replaced by low, slave wage income jobs with no benefits should concern everyone.
It’s nice to get a quick ride or a quick delivery of food or even a book but at what cost to real people’s lives? Is getting cheaper/faster, all we should worry about? I met some executives of Uber as they were my fare and when I asked about adding tips to the app, they said it was “not part of their culture”, to which I responded, it absolutely is. I explained to them: “If an Uber driver is also a Lyft driver, they have 2 phones and if they both give the driver a fare at the same time, the driver is going to chose Lyft because with Lyft, at least their is an opportunity to get a tip whereas there is NO way with Uber. I asked if I could put out a tip jar and they said “they don’t want people to feel pressured to tip.”
Pressured??? Really? Most of the people that I did an informal survey of while driving were still under the mistaken impression that tips were included. The truth is that anybody driving for Uber could make more money delivering pizza’s because at least with that service people still expect to tip and do which brings their hourly wage up and if they drive enough hours can actually get benefits and a real hourly guaranteed wage. Community is the last thing I worry about with Uber as they lost that a long time ago when they started hiring ex-cons. If you go to the Uber office in San Francisco(not the real office-the one where drivers register) you will see an office that is a cluster *&#$ just like the DMV trying to process anywhere from 50–100 drivers DAILY. This either tells you business is booming or that the turnover rate is RIDICULOUSLY high. I am going for the latter as a former driver. They offered car washes and detailing at a discount for their drivers in San Franciso-guess the location? Sacramento! That i 2 1/2 hours away. So unlike their ads that say they are cleaning the air and taking cars off the road-they are putting hundreds of cars on the road that normally would NEVER be driving into the city. It puts a strain on traffic, air quality, and road maintenance. If you go into any major city now-it seems like every 3rd car is an Uber.
Think about it-it used to take a cab about 20 minutes to pick you up now it takes about 2–3 minutes in most cases-how many MORE cars have to be on the road to make that happen? So sadly the cities that have gotten in bed with Uber have shot themselves in the foot in terms of making their city drive-able as Uber drivers are everywhere and they stop ANYWHERE so they can hurry up and get to the next fare. The wear and tear on the roads cost cities money too. Kind of reminds me of me when I was making $2.10 an hour rushing to clear the table to get the next customer…Not the best service but it was fast. So much for “community.”